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Toyota Highlander · Hybrid
2020 · hybrid, suv
6 measured figures
6 of the 9 figures this market publishes for a car like this one are measured for this car. This market publishes no overall score, so there is no share of a composite weight to measure confidence against; figures_measured says how many of this market's figures the row carries, and contributing_publishers says who measured them
Measured figures
Fuel economy35.1 mpg (US gallons)Measured by NRCan · configuration: Highlander Hybrid AWD Limited/Platinum · also 6.7 L/100 km
Tailpipe CO₂156 g/kmMeasured by NRCan · CO₂ basis: tailpipe_rated · configuration: Highlander Hybrid AWD Limited/Platinum · also 251 g/mile
WarrantyFree with an accountMeasured for this car, with its publisher and basis
Recall campaignsFree with an accountMeasured for this car, with its publisher and basis
NHTSA overall ratingFree with an accountMeasured for this car, with its publisher and basis
Complaints per 10,000 builtFree with an accountMeasured for this car, with its publisher and basis
4 more measured figures for this car — Warranty, Recall campaigns, NHTSA overall rating, Complaints per 10,000 built — each with the publisher that measured it and the basis it is on. Free to read with an account.
Figures this car does not carry
Fuel economy (MPGe)Not published for this carFuel economy (MPGe) is published for electric and hydrogen cars, whose economy is published as MPGe: energy converted at 33.7 kWh per gallon, not fuel burned; this car is not one of them, so the figure is not the same quantity for it
Tailpipe CO₂ (charge-weighted)Not published for this carthis car's CO₂ is published as the tailpipe rating for the car driven as rated on the test cycle (156 g/km), not as a composite weighted across electric and fuel-burning miles, so it is not the quantity this list orders. It is published as Tailpipe CO₂
HorsepowerNot published for this carNot published for this car. The record's own reason is free to read with an account.
Engine horsepowerNot published for this carNot published for this car. The record's own reason is free to read with an account.
Kerb weightNot published for this carNot published for this car. The record's own reason is free to read with an account.
EPA test weightNot published for this carNot published for this car. The record's own reason is free to read with an account.
PriceNot published for this carNot published for this car. The record's own reason is free to read with an account.
5-Year Running Costs
| Fuel | US$6,375 |
| Insurance | US$4,990 (modelled) |
| Maintenance | US$5,200 (class estimate) |
| Repairs | US$8,000 (modelled) |
| Depreciation | not estimated — we hold no purchase price for this car, and it is not assumed. |
| Total | not estimated — a component above is unknown or modelled |
Running costs only — the purchase price is not included. The five-year running cost is an ESTIMATE, not a measurement of this car: only its fuel half is computed from the car's own measured consumption and a dated pump price (see fuel_price_source and fuel_price_as_of in the market's own figures); insurance, maintenance and repairs are class models. It orders no list and is not one of this market's published figures. Fuel is this car's own combined consumption over 15,000 km a year at 1.738 CAD a litre of petrol (Statistics Canada. Table 18-10-0001-01 Monthly average retail prices for gasoline and fuel oil, by geography; Canada; regular unleaded gasoline at self service filling stations, 2026-08). Adapted from Statistics Canada, Table 18-10-0001-01 Monthly average retail prices for gasoline and fuel oil, by geography, August 2026. This does not constitute an endorsement by Statistics Canada of this product. Costs are in US dollars; the CAD pump price is converted at 1 CAD = 0.73 USD, the rate set on 2026-09-13. Insurance, maintenance and repairs are models, not figures for this car: insurance from its power, weight and crash rating, maintenance from its make's class, repairs from its complaint and recall counts. They are shown for scale and are not used to rank it. Confidence is low: several components are modelled from class averages.
Known Issues
SERVICE BRAKES
32 complaint(s) · 5 report a crash, fire, injury or death
I HAVE BEEN HAVING INTERMITTENT ISSUES WITH THE BRAKES WHEN TURNING ON MY CAR AND GOING IN REVERSE. ON ONE OCCASION, AFTER TURNING ON THE VEHICLE AND PUTTING IT IN REVERSE, THE VEHICLE DID NOT MOVE DE…
FUEL/PROPULSION SYSTEM
16 complaint(s) · 1 reports a crash, fire, injury or death
TOYOTA ADVERTISES AND REPRESENTS THAT THE HIGHLANDER HYBRID′S FUEL TANK CAPACITY IS 17.1 GALLONS, AND BASED ON ITS 35 MPG RATING, THE RANGE SHOULD BE ABOUT 600 MILES. HOWEVER, I AM NOT ABLE TO F…
AIR BAGS
12 complaint(s) · 2 report a crash, fire, injury or death
Air bags didn’t deploy in severe accident. Vehicle is available for inspection. Air bags not deploying in accident could have led to injuries. No service or dealerships has seen the vehicle. Polic…
UNKNOWN OR OTHER
10 complaint(s) · 4 report a crash, fire, injury or death
While driving around 60 MPH all the sudden I heard a loud explosion like a shot gun going off and then my sunroof exploding and shattering all over me and the interior of my car. There was no impact f…
STRUCTURE:BODY
8 complaint(s) · 1 reports a crash, fire, injury or death
The front portion of the panoramic sunroof/moonroof blew out with a loud boom while my husband and I were driving on interstate 75 south in Florida. The flying glass could have injured us had the shad…
VEHICLE SPEED CONTROL
5 complaint(s) · 2 report a crash, fire, injury or death
The contact owns a 2020 Toyota Highlander. The contact stated that after slowing down to come to a stop, the vehicle would inadvertently surged forward. There were no warning lights illuminated. The v…
ENGINE
4 complaint(s)
GAS WILL NOT FILL UP TO THE ADVERTISED AMOUNT. DISTANCE TO EMPTY METER IS NOT CALIBRATED CORRECTLY. OTHERS ON TOYOTA FORUMS EXPERIENCE THE SAME ISSUE.
ELECTRICAL SYSTEM
3 complaint(s) · 2 report a crash, fire, injury or death
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3 complaint(s) · 2 report a crash, fire, injury or death
FORWARD COLLISION AVOIDANCE: WARNINGS
3 complaint(s) · 3 report a crash, fire, injury or death
The 10 components named in the most complaints are shown, of 24 named in all.
These complaints are filed under HIGHLANDER, HIGHLANDER HYBRID, names that include one NHTSA also uses for other versions of this car, so some may concern those versions.
Data sources
- NRCan — fuel consumption ratings and vehicle class
- NHTSA — crash-test ratings, recalls and owner complaints
- New York State DMV — New York registrations, the cross-check on that denominator
- NHTSA — vehicles built for the US market, the complaint-rate denominator
- carstandings.com — basic-warranty terms, from this site's reviewed table
- EPA — production volumes by make, from Automotive Trends
- NHTSA — body style and the crash-tested vehicle's curb weight, from the NCAP crash-test file
- NHTSA — body style and engine horsepower, from the vPIC VIN decoder